SPECIALIST DEBT RECOVERY SERVICES
Investrend Debt Solutions Pty Ltd (œIDS) is a specialist debt collection agency with substantial industry experience using proven techniques and systems. IDS offer a no result, no fee guarantee f
or debt recovery matters using a commission structure. Our approach to debtors is firm but friendly. Our negotiation techniques effectively increase recovery rates and avoid the possibility of costly litigation. Through professional negotiation, delinquent accounts can become good customers for clients in the future notwithstanding they can also become a source of business referral for our clients.
Many companies find it difficult to ask for their money. At IDS we not only ask for your money, but we also often offer advice to debtors including ideas where they could get the money from as well as highlighting consequences of delayed or non-payment. Such advice is part of our proven negotiation techniques. All debt recovery activity is of the highest professional standard in accordance with privacy legislation and industry code of
conduct. We pride ourselves on providing personal attention to client needs and operating our business within a strict compliance regime.
CONSUMER
IDS is perfectly positioned to assist large companies when they consider outsourcing all or part of their collections and recoveries process. Our Consumer Collections Division can manage high-volume collections and recoveries throughout Australia for clients from all sectors. IDS has developed sophisticated collection strategies and technologies specifically for the high-volume consumer environment including the latest in technology, scripting, skip tracing initiatives, extended customer contact hours and a wide range of customer payment options.
COMMERCIAL
IDS specialises in commercial debt recovery across Australia for a range of companies from small and medium enterprises to large corporate clients. The commercial collection process aims to exhaust all pre-litigation recovery activities to achieve the best results rather than proceeding directly to a litigation process that is purely revenue- rather than results-driven. Our experienced team of Commercial Collection Officers works closely with business owners and credit managers to achieve the best possible outcome.
With 24/7 access through our secure online web portal credit managers and clients can check the progress on any one of their files as often as they require from any computer terminal with internet access.
See the IDS Schedule of Fees and Charges for particulars of our fees and how and when they are calculated and payable.